Privacy Policy

Nothing leaves your camera roll unless you point at it. DollLab reaches only for the single picture you tap inside Apple's system photo picker; it has no window into the rest of your library. A picture you pick may be shrunk for efficiency and passed to the generation partners who run the models that sculpt your doll, dress it, restyle its hair, or animate it into a clip.

Please bring only images you have the right to use, and think twice before handing over a photo that carries sensitive details it doesn't need to.

If there is a face in the frame

Many of the fun parts of DollLab work by reading a face and reimagining it as a collectible figure or a short animation. When the photo you choose shows a face, the models may examine its visual features purely to build the doll or video you asked for — that is the entire scope of it.

We do not use this to put a name to you, to prove who you are, to watch what you do, to line you up against any records, or to build a faceprint or biometric template. Neither your face images nor anything extracted from them is ever sold. The source photo and the throwaway working data made during a build live only as long as producing your result and running the Studio requires — see the retention section below.

Handed over by you

• Pictures and clips. The image you feed a doll, costume, hairstyle, or video request gets processed and uploaded so the request can be fulfilled.
• Notes you send. If you write in with a question or report, we retain your words and the small amount of context needed to reply to the right account.
• Purchase facts. Buying credits happens inside Apple's system. We may see the item, order reference, currency, amount, and whether it went through — never the digits on your card.

Collected on our behalf

• Account keys. Device-based identifiers are created or received so we can sign you in without a password, keep your balance attached to you, discourage abuse, and keep the lights on.
• What you make. This spans task references, the templates and styles you choose, build progress, your remaining credits, saved-doll and history entries, timestamps, and behind-the-scenes logs.
• Install and campaign signals. Adjust helps us understand installs, which ad brought you in, and purchase moments. Subject to your device settings and local law, this may take in device, advertising, network, and event data.
• Health readings. We may note your app build, OS version, connectivity, and errors to keep things stable.

Put together, the above lets DollLab:

• turn your photo into the doll, outfit, hairstyle, or animation you requested and return it to you;
• keep your passwordless account, saved collection, and build history intact across sessions;
• protect the Studio, curb fraud and misuse, and chase down bugs;
• understand where installs come from and steadily refine the experience; and
• honor our legal obligations and the terms you agreed to.

We pass information along only when a task genuinely calls for it, and only to:

• hosting and AI partners that store data and run the generation and delivery pipeline;
• Adjust, for install attribution, analytics, and purchase measurement;
• Apple, for App Store distribution, in-app purchases, and platform plumbing;
• counsel or officials, when reasonably required to comply with law, defend rights and safety, investigate misuse, or respond to a valid request; and
• a future owner, should DollLab be merged, acquired, financed, restructured, or sold, with fitting protections carried over.

Depending on where you are, the law may let you view, fix, or erase your personal information, or push back on how it's used. In practice:

• Inside the app you can delete supported build records and any dolls you've saved.
• Your iOS privacy controls can switch off advertising tracking.
• You can email us a privacy request — we may need to verify it's really you before acting.

Reach us at [email protected] for anything on this list.

We keep information only for as long as running the Studio, staying secure, resolving disputes, and meeting legal duties actually require. Your recent build history surfaces in the app for a limited stretch, whereas dolls you tuck into your collection remain on your device until you remove them or delete the app.

The exact lifespan varies with the kind of data and the system holding it. Material sitting in routine backups may take a little longer to age out completely.

We put reasonable administrative, technical, and organizational safeguards around the information we handle. That said, no method of sending data across the internet or storing it electronically is flawless, so we can't guarantee perfect security.

Some of the partners we depend on may process information in countries other than your own, where the privacy rules aren't identical. Where the law requires it, we wrap suitable safeguards around those cross-border transfers.

DollLab isn't designed for children under 13, or under a higher age floor where local law sets one. We don't knowingly collect personal information from anyone below that line. If you believe a child has sent us something, tell us and we'll look into it and remove it where warranted.

We may revise this page as the Studio evolves. New versions get posted here with an updated revision date, and for meaningful changes we'll provide any additional notice the law calls for.

Questions, requests, or worries about privacy? Drop a line to [email protected] and we'll take it from there.